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Media Operation Centre Manager
ABOUT THE ROLE
The primary role of the Media Operations Centre Manager is to effectively oversee and maintain the resources and workflows facilitating incoming and outgoing media within Peloton. This involves being directly responsible for establishing goals and providing direction to the company’s North American Data Operations team as well as servicing and supporting applicable infrastructure. The role typically requires working in a fast paced environment and the ability to manage multiple responsibilities and projects simultaneously - often working directly with executives, clients, vendors and third party production companies - in a constantly evolving environment. It involves monitoring requirements for upcoming production and infrastructure projects and preparing the team accordingly to action tasks within deadlines. Importantly, you should have the confidence and ability to communicate across a diverse department, as well as be passionate and strive to foster an environment that values creativity and collaborative working.
YOUR DAILY IMPACT AT PELOTON
- Establish and maintain effective communication and task assignment between the team and all key stakeholders
- Monitor status of on-prem and cloud storages, as well as applicable archiving workflows
- Evaluate and anticipate technical issues with workflows and storage solutions
- Advise on pathways and solutions to avoid downtime and expenditure
- Maintain records and tracking systems for ingest and archive solutions
- Partner and regularly synchronize with the IT, Production Tech teams and Producers to establish best practises, resulting in streamlined workflows
- Coordinate post production team involvement and response to technology projects
- Plan and communicate priorities and workflows to seniors and other teams
- Maintain training, manage development and handle timecards and vacation requests
- Collaborate with cross-functional teams to ensure all media operations are executed smoothly and efficiently
- Maintain accurate and up-to-date documentation of all media operations procedures, system configurations, and troubleshooting steps
- Coordinate and schedule the delivery of media assets to various locations and clients, ensuring on-time delivery and quality control
- Troubleshoot technical issues and escalate problems to appropriate teams or vendors as necessary
- Monitor and report on system performance and usage statistics, identifying areas for improvement and implementing changes to increase efficiency and reliability
- Oversee recruitment of new team members
- Review and update workflow documentation
- Collaborate with key stakeholders in overseeing elements of external productions to ensure timely and within-budget delivery of all required outcomes according to specifications
YOU BRING TO PELOTON
- 4+ years in an ingest or technical post production role
- 3+ years in Demonstrated success building, managing and motivating a team working across multiple projects or LOBs simultaneously
- Knowledge of media file formats and transcoding processes
- Ability to work under pressure and handle multiple tasks simultaneously
- Excellent problem-solving skills and ability to troubleshoot technical workflow issues
- Strong communication skills and ability to work effectively with cross-functional teams
- Attention to detail and ability to maintain accurate documentation
- Willingness to work flexible hours, including weekends and holidays, as needed
- Experience with the following software packages: Adobe Creative Suite, Davinci Resolve, Various Media Asset Management Systems, Review and Approval Platforms, Google Docs and Sheets, Mac OS
- Experience is a plus in these areas: Telestream Vantage, Data Management tools, Cinedeck, CineXTools, Broadcast Ingest Systems, Network Area Storage (NAS)
- Knowledge of a wide variety of media formats, camera cards and video codecs
- Ability to forward plan detailed projects and work proactively and strategically to implement them
- Highly developed communication skills, including being able to work with multiple teams to achieve results
- Experience working with file based workflows, shared media servers, asset management systems and cloud storage
- Knowledge of post-production workflow processes for broadcast
- Familiarity and comfort with remote workflows and teams
- Ability to attend NY office
- If you meet these qualifications and are passionate about working in the media industry, we would love to hear from you
Base Salary: $138,800.00 to $180,400.00
The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
- Medical, dental and vision insurance
- Generous paid time off policy
- Short-term and long-term disability
- Access to mental health services
- 401k, tuition reimbursement and student loan paydown plans
- Employee Stock Purchase Plan
- Fertility and adoption support and up to 18 weeks of paid parental leave
- Child care and family care discounts
- Free access to Peloton Digital App and apparel and product discounts
- Commuter benefits and Citi Bike Discount
- Pet insurance and so much more!
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ABOUT PELOTON:
Peloton provides Members with expert instruction, world-class content and the fitness industry's leading music library to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton offers an immersive and personalized experience [with or without equipment]. Access Peloton content via the Peloton Bike, Bike+, Tread, Guide, Row or the Peloton App, now with multiple membership tiers. Founded in 2012 and headquartered in New York City, Peloton has a highly engaged community of nearly 7 million Members across the US, UK, Canada, Germany, and Australia.
Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
