ABOUT THE ROLE:
As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members!
This is a non-exempt, overtime eligible position. In this role, you could work full-time or part-time.
YOUR DAILY IMPACT AT PELOTON:
- Provide excellent service and solutions to all current and future Members
- Stay current with new products, features, and content
- Help customers find the right product fit for their needs
- Meet or exceed established performance goals
- Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
- Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support
YOU BRING TO PELOTON
- You have a passion for fitness, technology, and Peloton
- You are approachable, a good listener, and empathetic
- You have proven sales, service, or fitness experience in a customer-centric environment
- You have the ability to create immersive customer experiences
- Strong verbal and written communication skills
- You are ambitious, hardworking and team-oriented
- You are flexible with your schedule, including the ability to work evenings, weekends, and holidays, as your hours will be based on business needs
- High school diploma or equivalent
This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Base salary: $19.00/Hr
Medical, dental and vision insurance
- Generous paid time off policy
- Short-term and long-term disability
- Access to mental health services
- 401k, tuition reimbursement and student loan paydown plans
- Employee Stock Purchase Plan
- Fertility and adoption support and up to 18 weeks of paid parental leave
- Child care and family care discounts
- Free access to Peloton Digital App and apparel and product discounts
- Commuter benefits and Citi Bike Discount
- Pet insurance and so much more!
Peloton provides Members with expert instruction, world-class content and the fitness industry's leading music library to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton offers an immersive and personalized experience [with or without equipment]. Access Peloton content via the Peloton Bike, Bike+, Tread, Guide, Row or the Peloton App, now with multiple membership tiers. Founded in 2012 and headquartered in New York City, Peloton has a highly engaged community of nearly 7 million Members across the US, UK, Canada, Germany, and Australia.
Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: email@example.com
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